About
Retail runs on conversations. We help you answer them.
Customers still ring and message shops all day, often while the staff are busy serving the queue. We're building Hapro to answer those calls and messages, and to bring staff in when a person is needed.
Built for how retail works.
Our mission is to make customer calls and messages easier for a shop to answer and manage, and to turn more of them into orders.
Customers want answers now
By phone, by message or online, without waiting.
Staff can't be everywhere
The person on the phone is also serving, picking and restocking.
Good answers need your data
Products, prices, stock and orders, for the shop the customer is asking about.
What the AI is for.
AI lets customers ask in their own words. Everything else is built around what the shop needs to happen next.
- Answer the customer
- Find the product they mean
- Check the stock
- Take the order
- Send the payment link
- Know when to hand over to your staff
Our principles.
Useful over impressive
A feature earns its place by making a job in the shop easier.
Connected to your systems
An answer is only as good as the stock and prices behind it.
Simple for staff
It should make sense without weeks of training.
Natural for customers
Customers ask in their own words, the way they would at the counter.
Human when necessary
Good automation knows its limits.
Built for busy shops
Made for the Saturday rush and the phone ringing while you're on the till.
See why we built Hapro.
A short demo of Hapro answering the kind of calls and messages your shop gets.