Troubleshooting
Quick help when something is not working as you expect.
4 articles
- The assistant can't find a productWhy the assistant might say you don't sell something you do, and how to fix it.
- Stock looks incorrectCommon reasons stock in Hapro differs from what is on the shelf, and how to correct it.
- A message or payment link was not deliveredWhy a customer might not receive a text or WhatsApp message, including a payment link.
- A handoff was missedWhy a customer who asked for a person might not have reached your team.