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Manage your locations

Add shops and warehouses, and open or close them.

Updated 24 Oct 2026

You add, close and reopen your locations in the Locations card under Settings → Business. A location is any place you sell or hold stock from: a shop, a warehouse, a dark store or a pop-up. Stock and prices are kept for each location, so the assistant can tell customers what their shop has.

Add a location

  1. Open Settings → Business.
  2. In the Locations card, select Add a location.
  3. Fill in the Name, a short Code, the Type (Shop, Warehouse, Dark store or Pop-up) and the Town or city.
  4. Save it.

Then add stock for the new location from each product's page. See Update your stock.

Close or reopen a location

Select Close next to a location to stop using it, or Open to bring it back.

Collection and delivery

Whether customers can collect from your shop, and whether you deliver from it, is set in the guided setup: open Settings → Setup, go to Your shop, and tick Customers can collect from here, We deliver from here, or both.

Phone lines and locations

If you have several shops, each phone number can sell from a particular shop, using that shop's prices and stock. This is set for each number in Settings → Phone & voice.

Opening hours

Opening hours are not a location setting. Write them in your knowledge base, saying which hours belong to which shop. See Tell your assistant your opening hours and policies.